Terms Of Website Use

These terms of use (“Terms”) together with our privacy policy (“Privacy Policy”) tells you the terms of use on which you may make use of our website www.dinersclub.co.uk (“our site”) as a guest. Please read these Terms carefully before you start to use the site. By accessing and using our site, you indicate that you accept these and the Privacy Policy and that you agree to abide by them. If you do not agree to these Terms or the Privacy Policy, please refrain from using our site.

Information About Us

www.dinersclub.co.uk is a site operated by Affiniture Cards Ltd trading as Diners Club (“We”, “us”, “our”). We are a private limited company registered in England and Wales under company number 07885531 and have our registered office at Unit 8 Wilkinson Business Park, Clywedog Road South, Wrexham Industrial Estate, Wrexham LL13 9AE.

Affiniture Cards Limited is authorised and regulated by the Financial Conduct Authority as an Authorised Payment Institution (FRN: 578474) and as a Consumer Credit Firm (FRN: 723770). This information can be checked by visiting the Financial Services Register – https://register.fca.org.uk/ (this link takes you outside of www.dinersclub.co.uk).

Access To Our Site

If the need arises we may suspend access to our site or close it indefinitely. We reserve the right to withdraw or amend the service we provide on our site without notice and will not be liable if for any reason our site is unavailable at any time or for any period.

If you choose, or you are provided with, a user identification code, password or any other piece of information to access restricted areas of our site as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

Access to the Online Cards Services section of our site is subject to these Terms and additional terms of use.

Applications For Credit And Transactions Concluded Through Our Site

Contracts for the supply of services or credit formed through our site or as a result of visits made by you are governed by our terms and conditions applicable to the relevant product. A list of our terms and conditions for our products can be found here.

We will not supply services or credit to an individual unless they are at least 18 years old and are resident in the United Kingdom or the Republic of Ireland.

Where you make an application for credit, we will search your record with various credit reference agencies who will supply us with both credit and identity information about you. The credit reference agencies will add details of our search to your record whether or not your application is successful.

You understand that by making an application for credit through our site the result of any credit check will become part of your credit file and a record created to show that you have applied for finance.

Nothing in these Terms or on our site obliges us to arrange or provide you with credit once an application has been made through our site. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to final determination and acceptance by us.

Information About You And Your Visits To Our Site

We process information we receive about you when you use our site in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

When you make an application for credit through our site we will process information we receive from you as part of your application in accordance with the terms and conditions applicable to the product in question. A list of our terms and conditions for our products can be found here.

Contents Of Pages

The content of our site is subject to change at any time.

Nothing on our site is intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Any prices shown on our site are not an offer to you to provide any products or services at that price. Your application to us is an offer to purchase products or services. Prices shown on our site can change at any time, even after you have submitted your application to us.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Permitted Uses; Viruses, Hacking And Other Offences

You may not use our site: – in any way that breaches any applicable local, national or international law or regulation; – in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; – to send, knowingly receive, upload, download, use or re-use any material which does not comply with these Terms; or – to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

In addition, you must not knowingly introduce viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful to our site. You must not attempt to gain unauthorised access to our site, any restricted areas of our site to which you have not been granted access, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Our Liability

While we will use reasonable measures to ensure that the material on our site is accurate and up to date, we cannot guarantee that this will be the case and will not have any responsibility for ensuring that such materials are accurate and up to date.

We will use reasonable measures to try to prevent any viruses or technologically harmful materials infecting our site but cannot guarantee this. We will not be responsible for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any site linked to it.

We will not be responsible for any losses or damages in contract, tort or negligence which you suffer as a result of use of, or any inability to use our site, whether we could reasonably foresee those losses occurring or not. This will include any losses of data. Nothing in these Terms will limit our responsibility to you for any death or personal injury which is caused by our negligence, or for any fraud on our part.

These Terms do not take away any rights you may have under consumer law. For more information contact your local Citizens Advice Bureau (http://www.citizensadvice.org.uk – this link takes you outside of www.dinersclub.co.uk).

Intellectual Property Rights And Trade Marks

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. This includes Diners, Diners Club Club Rewards, Diners Club International and Global Vision which are trademarks and service marks of Diners Club International, New York which we are licensed to use.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You may also print off any application forms and associated documents for the purposes of submitting applications to us.

Jurisdiction, Applicable Law And Miscellaneous

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Any claim arising from, or related to, a visit to our site will be brought in the courts of England and Wales although we retain the right to bring proceedings against you for breach of these Terms in your country of residence or any other relevant country. If a competent authority finds any or part of these Terms invalid, unlawful or unenforceable to any extent, we shall delete the relevant term or part from the remaining Terms which shall continue to be valid and enforceable to the fullest extent permitted by English law.


We may revise these Terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our site.

Your Concerns

If you are not satisfied with any of our products or services or if you have any concerns about material which appears on our site, please contact Diners Club International, Unit 8 Wilkinson Business Park, Clywedog Road South, Wrexham Industrial Estate, Wrexham LL13 9AE, UK. We will aim to resolve your complaint within 72 hours. If we are not able to do so, we will notify you. After we have had an opportunity to investigate your concerns, we will issue you with a response.

If you are still not satisfied after receiving our response, you may be able to ask the Financial Ombudsman (http://www.financial-ombudsman.org.uk – this link takes you outside of www.dinersclub.co.uk) to review your complaint. The Financial Ombudsman can be contacted at: Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR or telephone 0845 080 1800.

Thank you for visiting our site.

Date these Terms were last updated: September 2020

Version: TU004